Privacy Policy

Last updated: January 30, 2026

Welcome to Haze ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Username (optional)
• Password (encrypted)
• Account preferences

1.2 Usage Data

We automatically collect certain information when you use Haze:

• Chat messages and interactions with AI characters
• Feature usage patterns
• Device information (type, operating system)
• IP address and general location
• Session duration and frequency

1.3 Payment Information

For premium subscriptions, payment processing is handled by Stripe. We do not store your full credit card details. We receive only limited information such as the last four digits, card type, and billing address.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Haze service
• Process transactions and send related information
• Personalize your experience with AI characters
• Improve our AI models and service quality
• Send administrative information and updates
• Respond to customer service requests
• Protect against fraudulent or illegal activity

3. AI-Generated Content

Haze uses artificial intelligence to generate responses. Please be aware that:

• AI responses are generated content, not from real individuals
• Your conversations may be used to improve AI quality (anonymized)
• We do not guarantee the accuracy of AI-generated information
• AI characters are fictional and for entertainment purposes only

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on secure servers and encrypted in transit using industry-standard protocols.

Chat history is stored to enable conversation continuity. You can delete your chat history at any time through your account settings.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers (hosting, payment processing, analytics)
• AI model providers for processing chat requests
• Legal authorities when required by law

6. Your Rights

Depending on your location, you may have rights including:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at [email protected]

7. Cookies and Tracking

We use essential cookies for authentication and session management. We also use analytics to understand how our service is used. You can manage cookie preferences through your browser settings.

8. Age Restrictions

Haze is intended for users 18 years of age or older. We do not knowingly collect information from individuals under 18. If we learn that we have collected personal information from a minor, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

• Email: [email protected]
• Website: pixygon.io